Privacy Policy

Introduction

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://factoryyard.co.uk/. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our site.

1. Information We Collect

1.1 Personal Data

When you visit, register, or make a purchase on our website, we may collect the following personal information:

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through third-party payment processors)
Account login details

1.2 Non-Personal Data

We also collect non-identifiable information about your visit, including:

Browser type
Device type
IP address
Pages viewed
Time spent on our website
Referring website

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance user experience and collect data for analytics. For more details, see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process transactions and fulfill orders.
To provide customer support.
To send updates about your orders or account.
To send promotional communications (with your consent).
To improve our website and user experience.
To detect and prevent fraud or unauthorized activities.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

Service Providers: Payment processors, shipping companies, and IT support providers.
Legal Authorities: When required to comply with legal obligations or protect our rights.
Business Transfers: In the event of a merger, sale, or transfer of company assets.

4. Your Data Protection Rights

Depending on your location, you may have the following rights:

Access, update, or delete your personal information.
Restrict or object to certain processing activities.
Data portability (request a copy of your data).
Withdraw consent for processing.
Lodge a complaint with a data protection authority.

To exercise these rights, contact us at a@factoryyard.co.uk

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

6. Security of Your Information

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us