Delivery Information
1. Introduction
- We aim to provide fast, reliable, and cost-effective delivery services to ensure your orders arrive safely and on time. Below, you'll find detailed information about our shipping options, timelines, and policies.
- The main values to follow are reliability and customer satisfaction.
2. Shipping Options
We offer the following shipping options:
1) If the goods are in UK:
- Standard Delivery: 3–5 business days.
- Express Delivery: 1–2 business days.
2) If the goods are outside UK
- Sea freight Delivery: about 2 months
- Railway Delivery: about 45 calendar days
- Plane Delivery: 10-14 business days
We are flexible to use either the courier you prefer - FedEx, UPS, DHL, YODEL etc or use our bespoke delivery contractors
3. Delivery Costs
Our regular prices do not include any shipping costs.
We are working according to these methods:
- Delivery charge is on the client: We are selling the goods with no delivery charges and let you pick up the goods from our place
- Delivery charge is on us: We arrange the delivery according to the conditions of our Agreement with the Client for each cargo
4. Delivery Timeframes
Orders are typically processed within 1–2 business days. Delivery timeframes are as follows:
- Standard: 3–5 business days after dispatch.
- Express: 1–2 business days after dispatch.
5. International Shipping
We currently ship worldwide, except russia, north korea and Iran. International shipping fees vary by destination. Customs duties and taxes may apply and are the responsibility of the recipient.
6. Order Tracking
Once your order is dispatched, you’ll receive a confirmation email with a tracking number. Use this number to track your shipment directly on the carrier’s website.
7. Delivery Issues
If your order hasn’t arrived within the estimated timeframe or arrives damaged, please contact us for assistance.
8. Special Considerations
Please note: Delivery times may vary during peak seasons or due to unforeseen circumstances such as weather disruptions.
9. Returns and Refunds
For information on returns or refunds, please visit our Returns Policy.
10. Contact Information
If you have any questions about our delivery options, feel free to contact us or use our live chat feature.